Since the beginning of October, the Relais Francophone offices offer limited in-person services and only by appointments.
In the meantime, our settlement officers are highly encouraged to provide online services instead of in-person services.
Please schedule appointments before visiting an office:
• Vancouver Office: 604-630-0316
• New Westminster Office: 604-229-2419
• Victoria Office: 250-800-1601
• Fraser Valley and Tri-Cities Office: 604-445-0875
When making your appointment and when you arrive at the office, we will ask you to answer a questionnaire to screen for signs or symptoms of illness according to the protocol set up by the Relais Francophone immigration program.
When arriving, the settlement officer will ask you to disinfect your hands and to fill a visitor register in case of virus exposure. We also inform you that wearing a mask is mandatory.
Thank you for your understanding and your collaboration.
The Relais Francophone immigration program team.