Offres d'emplois "Tous les emplois"
Retour à liste d'offres
Bilingual Help Desk
il y a 10 mois

Position: Bilingual Help Desk


•    Provides first level support on hardware, network and software in accordance with established standards and service level agreements.
•    Coordinates end user support issues throughout the organization to ensure timely distribution of knowledge and positive impact on user satisfaction and productivity.
•    Provides technical coaching and mentoring to end users and other Information Technology staff as appropriate.
•    Provide desktop technical support to all staff, ensuring timely identification and resolution of problems.
•    Determine if desktop installation requests meet standards defined in our technical service policy.
•    Handle installation of any additional software/hardware requirements that have been approved.


o    2+ experience in the Information Technology industry in a support capacity with at least 1-year experience in microcomputer software, hardware, network and database technologies.
o    Must be fluent in French and English