Family Resource Programmer

Temps plein

South Vancouver Neighbourhood House is looking for an experienced family resource programmer to build capacity of families in south Vancouver and is responsible for direct service and providing outreach to families with children 0-18 years old, 3 days a week. This position works closely with other family resource programs, other community organizations, Neighborhood Houses and other relevant programs and services in an inclusive and multicultural setting. Services provided will be accessible, integrated, neighbourhood-based, and culturally responsive. Family support services are community-based services that assist and support parents in their role as caregivers with the goal of promoting parental competency and strengthening family life, leading to healthy child and family development. The focus is on prevention and participation is voluntary. This position’s role also includes building a community of support among families and connecting them to family support & other relevant services at SVNH. This position is part of SVNH’s family support team, which will liaise with MCFD eligible clients.

Duties and Responsibilities:

To provide & implement parent training and education programming with a range of strategies for imparting knowledge, improving skills, and building awareness of resources.

To provide & facilitate family resource programs (e.g., family drop-in).

To plan and find co-facilitators, and venues in the community to offer place-based parenting programs for families such as but not limited to weekly Family Drop-Ins, regular annual Nobody’s Perfect Programs, Mother Goose, My Tween and Me and Kinder-prep programs.

To provide support to families through group programs and conduct community outreach.

Make referrals to the Family Support Workers and other supports for counselling, advocacy, information, and referral.

To collaborate with other team members such as the Indigenous Community Engagement Programmer, Community Engagement Programmer and 2SLGBTQIA+ Programmer and plan inclusive services for families.

Plan workshops and trainings for neurodivergent families.

Find resources and services for parents with special needs children and make appropriate referrals.

Plan, organize and facilitate parental workshops according to the needs identifies in the community of service.

To support the planning and organizing of Family Fairs annually.

Evaluate and keep records of participant profiles and key statistics including input into funder reports, database system, including intake forms, narrative, and statistical reports.

Support the development of families in a multi-cultural context.

Maintain information and support resources.

Adheres to confidentiality and privacy policies.

Promote SVNH programs and services.

Provide support to Neighbourhood House sponsored events and activities.

Attend staff meetings/retreats/ training.


Post secondary education in social work, community support, multicultural work, or related field in combination with experience in the field.

Minimum 1 year experience implementing family resource programming.

Minimum 1 year experience working with families in a multicultural environment.

Demonstrated knowledge of early childhood development and family dynamics.

Knowledge of group social programming and ability to facilitate programs that encompasses building peer-to-peer connections, group volunteering.

Oral and written proficiency in English and another language represented in SE Vancouver.

Work and/or lived experience with vulnerable and/or neurodivergent families facing multiple barriers.

Training in Nobody’s Perfect, Mother Goose, My Tween & Me or other family resource programs.

Knowledge of trauma informed programming.

Demonstrated understanding of intercultural knowledge and BIPOC awareness.

Demonstrated ability to work in a multicultural team environment and independently.

Knowledge of basic counselling skills and crisis intervention skills.

Excellent organizational, leadership, communication, and community development skills.

Experience facilitating groups and designing programs.

Successful criminal record search.

Demonstrated report writing and administrative tracking.

Computer proficiency.

Compensation: $25.99 per hour. 21 hours per week + benefits after probation

Closing date: March 8th , 2024 Start date: April 1st , 2024

Please send cover letter and resume by email with subject heading Family Resource Programmer to: Huda Bolbolan, Director of Settlement & Family Programs at

Only short-listed candidates will be contacted for an interview. No phone calls please. ANHBC is an equal opportunity employer.

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South Vancouver Neighbourhood House

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